Privacy Policy – Unity Recruitment
Introduction
Unity People Pty Ltd ACN 669 784 758 trading as Unity Recruitment ABN 66 669 784 758 (“Unity Recruitment”, “we”) is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy laws and regulations.
This Privacy Policy (“Policy”) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. The Policy applies to this website and any other websites, domains or online platforms (including applications) owned and operated by Unity Recruitment (“Website”).
We may amend this Policy from time to time. All additional and varied terms automatically take affect on the dated they are incorporated into this Policy and updated on the Website. We recommend that you revisit this Policy from time to time to ensure you are aware and understand any additional or varied terms.
What is ‘personal information’?
‘Personal information’ means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly or indirectly. Personal Information also includes ‘sensitive information’ such as information about an individual’s health or medical condition and information about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body or criminal record.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
If you are a nurse, medical practitioner, heath practitioner or other AHPRA registered practitioner, we usually collect both personal and sensitive information from you. This information includes, but is not limited to, the following:
If you are a medical practice, health clinic or other organisation that is looking to source staff from Unity Recruitment (or a representative of that organisation), the information that we normally collect from you includes, without limitation, the following:
If you are visitor to our website who is not a nurse or health practitioner nor one of our clients, we may collect from you:
Under certain circumstances, Unity Recruitment may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information.
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information from you directly or via third parties through a variety of ways.
If you are nurse or health practitioner, we may collect your personal information when:
If you are a medical practice or health clinic (or a representative), we may collect your personal information when:
If you are visitor to our website who is not a nurse or health practitioner nor one of our clients, we may collect your personal information when:
If you choose to register and set up a user account with our Website, then you will be requested to provide contact information (name, address, telephone number, email address, a unique login name and password). We use this information pursuant to our legitimate business interests to provide our services.
How do we use your personal information?
If you are a nurse or health practitioner, we may use your personal information to:
If you are a medical practice or health clinic (or a representative), we may use your personal information to:
If you are visitor to our website who is not a nurse or health practitioner nor one of our clients, we may use your personal information to:
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information.
For example, if you are a nurse or health practitioner, we may disclose your personal information to:
If you are a medical practice or health clinic (or a representative), we may disclose your personal information to:
If you are visitor to our website who is not a nurse or health practitioner nor one of our clients, we may disclose your personal information to:
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.
How do we protect your personal information?
Unity Recruitment will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
The internet, however, is not always a secure place and we cannot guarantee total security of your personal information in all circumstances. We treat website and credit card security seriously and endeavour to provide a secure, safe platform through which to conduct transactions.
When you provide personal information to us, you warrant that it is accurate, current and complete and undertake to maintain the accuracy, currency and completeness of the personal information we retain.
We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose for which it may be used or disclosed in accordance with the Privacy Act.
Online activity
Electronic communications
Once you register and set up a user account with us, we will send you a welcome email to verify your username and password. We will also respond to your inquiries, provide services you request and manage your account. We will communicate with you by email or telephone and will make every effort to honour your preference.
Subject to the marketing preferences which you give us, we will also send you information on new products, services, special savings, promotions and general information. If you do not want to receive this information, you can opt-out of receiving future mailings.
If you ask to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. You can sign up for these newsletters from us on our registration page. You may unsubscribe at any time. When necessary, we will send you service-related announcements, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account with the Website.
Cookies
The Unity Recruitment Website uses cookies. A cookie is a small file of letters and numbers the Website puts on your device if you allow it. These cookies recognise when your device has visited our Website(s) before, so we can distinguish you from other users of the Website. This improves your experience and the Unity Recruitment Website(s).
We do not use cookies to identify you, just to improve your experience on our Website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our Website’s functionality may be affected.
Website analytics
Our Website may use analytical services to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe” set out in the relevant communication. If you are experiencing issues trying to unsubscribe, please contact us via the email provided below.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, Website personalisation, and to provide targeted or retargeted advertising content to you (including through third party Websites).
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
Unity Recruitment will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us via the email address provided below and we will usually respond within seven (7) days.
Links to third party sites
Unity Recruitment Website(s) may contain links to Websites operated by third parties. If you access a third-party Website through our Website(s), personal information may be collected by that third party Website. We make no representations or warranties in relation to the privacy practices of any third-party provider or Website and we are not responsible for the privacy policies or the content of any third-party provider or Website. Third party providers / Websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Enquiries and complaints
For complaints about how Unity Recruitment handles, processes or manages your personal information, please email hello@unityrecruitment.com.au with “COMPLAINT” recorded in the subject line. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to seven (7) days for Unity Recruitment to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Unity Recruitment’ response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Email & phone
Email: hello@unityrecruitment.com.au
Phone: (07) 2800 8519
Post
Attention: Unity Recruitment
Address: PO Box 2200
North Ipswich QLD 4305
This policy was last updated On 26 February 2025.
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